Thank you for choosing Sanskar Sarees! We are committed to providing you with the best shopping experience possible. Before making a purchase, please take a moment to review our terms and conditions.
1. Product Information
At Sanskar Sarees, we strive to provide accurate and detailed product information. However, please note that colors may vary slightly due to different monitor settings. We recommend referring to the product description and images for the most accurate representation of the product.
2. Pricing and Payment
All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes. We accept payment through secure online payment gateways, including credit cards, debit cards, and net banking. Your payment information is encrypted and securely processed to ensure your privacy and protection.
3. Shipping and Delivery
We offer free shipping on all orders within India. International shipping is available at an additional cost, which will be calculated at checkout. Please note that international customers are responsible for any customs duties or taxes imposed by their respective countries.
4. Returns and Exchanges
We want you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange your item(s) within 5 days of the delivery date. Please refer to our refund policy for more information on the return process.
5. Privacy and Security
Your privacy and security are important to us. We collect and store your personal information solely for the purpose of processing your order and providing customer support. We do not share your information with third parties unless required by law.
6. Contact Us
If you have any questions, concerns, or feedback, please don't hesitate to contact us. You can reach our customer service team via email at firstname.lastname@example.org or through our Whatsapp chat. We are available Monday to Friday from 10am to 9pm IST and will respond to your inquiries as soon as possible.
If you wish to return or exchange an item, please follow the instructions below:
- Ensure that the item is unused, in the same condition as received, and in its original packaging with the respective product poster.
- Provide a valid proof of purchase, such as an order confirmation email or receipt.
- Contact us via email at email@example.com or through our Whatsapp chat with your order number and reason for return.
- Once we receive your return, we will inspect the item and notify you of the refund or exchange status.
- If approved, we will issue a refund to your original method of payment or send a replacement item as requested.
- Please note that it may take several business days for the refund to be processed and for the funds to appear in your account.
For more information or if you have any questions regarding our refund policy, please contact us using the provided contact details.